Exam MS-700: Managing Microsoft Teams
Proctored Microsoft certification exam focused on Teams administration, governance, calling, meetings, and troubleshooting.
- Type
- Written
- Duration
- 100 min
Exam sections
Configure and manage a Teams environment
This section covers planning network settings, managing security and compliance policies, and implementing governance for Microsoft Teams. Candidates will learn to configure external collaboration, manage Teams clients, and handle device settings, including network readiness and retention policies.
Question notes
May include interactive components as part of the proctored exam experience.
Preparation tips
Practice planning network settings with the Network Planner and configuring security policies like DLP and retention in the Microsoft Purview portal.
Manage teams, channels, chats, and apps
Focuses on the creation and management of teams, channels, and apps within the Microsoft Teams environment. It includes managing membership, roles, and messaging policies, as well as configuring org-wide app settings and setup policies for Teams applications.
Question notes
May include interactive components as part of the proctored exam experience.
Preparation tips
Use Microsoft Teams templates and PowerShell to practice team creation and management, and explore app permission and setup policies in the Teams admin center.
Manage meetings and calling
Involves managing various meeting types, event settings, and policies. It also covers the management of phone numbers and services for Teams Phone, including the configuration of auto-attendants, call queues, and voicemail policies for users and resource accounts.
Question notes
May include interactive components as part of the proctored exam experience.
Preparation tips
Familiarize yourself with different meeting types like webinars and town halls, and practice setting up voice services, including auto-attendants and call queues.
Monitor, report on, and troubleshoot Teams
Concentrates on monitoring voice and meeting quality, generating usage reports, and troubleshooting common issues. Candidates will use tools like the Microsoft 365 network connectivity test and self-help diagnostics to resolve audio, video, and client-side problems.
Question notes
May include interactive components as part of the proctored exam experience.
Preparation tips
Review Teams usage reports and monitor call quality metrics. Practice using self-help diagnostics and collecting client-side logs for troubleshooting common sign-in issues.
